Quick answers to common questions

No. EazyStock works in any modern web browser on a computer, tablet or phone. If you like, you can also install it like an app from your browser, and there is an Android app too. Everything works without installing.

The Free plan lets you start without paying and without a card, within small limits on businesses, users and products. The pricing page always shows the current limits and features for every plan.

In EazyStock, stock simply means the goods or products you sell in your business — the items on your shelves. We sometimes say “stock” or “inventory” (the professional terms) and sometimes “goods” (the everyday word). They all mean the same thing.

Yes, on plans that include team members (see the pricing page). Each member needs an EazyStock account, gets their own login, and sees only what their role allows: Owner, Manager, Staff or Viewer. The owner controls everything.

Yes. “Goods”, “stock” and “inventory” all mean the products you buy and sell. If a word ever looks unfamiliar, read it as “the goods I sell” — that is exactly what it means.

Sales, expenses and similar entries recorded by Staff wait for a manager or owner and do not count until approved. Changes to products, customers and suppliers by anyone other than the owner wait for the owner. Goods In and Goods Out by team members are recorded at once so your count stays right, and are reversed automatically if the owner rejects them. Rejections keep a reason, and every decision is recorded.

Use Record Supply (Goods In). Add one line per product with its cost price, and an optional supplier and receipt. You can enter loose pieces or whole cartons/rolls/packs — EazyStock converts them to pieces and increases your goods count automatically.

Yes. Naira (NGN) payments are processed by Paystack. At checkout you will see the payment options available for your currency, and the price you see is the amount you will be charged.

Record a sale on the Sales or Offline POS screen, add the customer and payment, and approve it. EazyStock reduces your goods (Goods Out) in real time and updates your profit and reports. You can also record a quick Goods Out for damage, loss or internal use.

Each business's data is kept separate from every other business, access is controlled by role, and important actions are recorded. You can turn on two-factor authentication (authenticator app or email code), see your signed-in devices and sign out others. No online service can promise perfect security, so we give you tools to protect your own account.

Goods In means goods coming into your shop (a supply or restock) — it adds to your count. Goods Out means goods leaving your shop (a sale, damage or adjustment) — it reduces your count. EazyStock keeps a full history of every Goods In and Goods Out so nothing is lost.

Yes. Business owners can download their business data at any time from Export My Data, on every plan. Reports also download as CSV, Excel or PDF where the report offers it.

Yes. Choose Cancel Subscription on your Billing page. Your plan stays active until the end of the period you paid for and you are not charged again. Until that date you can choose Keep Subscription to continue. Payments already made are not refunded, and your data is never deleted.

When you turn on 2FA, EazyStock shows you recovery codes once. Save them somewhere safe - each one signs you in once if your device is unavailable. If you have no codes left, contact support.

Yes. How many businesses you can own depends on your plan (see the pricing page). Switching between them takes one click from the business menu at the top.

EazyStock is a simple stock and business management app for shops, wholesalers and growing businesses. You manage products, stock, sales, customers, suppliers, expenses and reports in one place. EazyStock is the product; it is built by EAZYDEV.

You add your products once, then record stock in (supply) and stock out (sales or adjustments). EazyStock keeps a live count, warns you when items run low, and keeps a full history so nothing is lost or untraceable.

Yes. You can record sales quickly, add a customer, choose paid / part-paid / unpaid, and print or share a receipt. Stock is reduced automatically when a sale is approved.

Yes. EazyStock can be installed as an app (PWA) and keeps working offline. Sales you record offline are saved on the device and sync safely once you are back online — the server stays the final authority on stock.

Use Record Supply to add new stock — one line per product, with cost price and optional supplier and receipt. You can record loose pieces or whole cartons/rolls/packs and EazyStock converts them to pieces for you.

Yes. A product can carry a bundle factor (for example a carton of 24). You can stock in and sell by piece or by bundle, and EazyStock always tracks the real piece count behind the scenes.

Yes. Every cost and selling price change is recorded with the date, so you can see how a product's price has moved over time on its detail page.

Yes. You assign roles, and a staff member's stock and catalogue changes wait for the owner's approval. You can also set safe auto-approval for low-risk actions. Every action is recorded in the audit trail.

Yes. Unpaid and part-paid sales are linked to a customer, so you always know who owes you and how much, with reports for receivables.

Business plan and above can connect Google Drive and back up their data. Free and Starter plans get data export instead. We never claim a backup is active unless it is configured and tested.

Business plan and above can publish a read-only link so customers can browse what is in stock without logging in. It shows only product name, category and optional price/quantity — never cost, profit or private data — and can be turned off or regenerated any time.

Free, Starter, Business, Pro and Enterprise. Free and Starter cover the basics. Business and above add features such as Google Drive backup, the public stock link, advanced reminders, branch transfers, forecasting and workspace personalization. Enterprise is arranged with our team. The pricing page shows exactly what each plan includes.

You can upgrade any time. Upgrades are prorated — you only pay the difference for the remaining period. Your plan is activated only after your payment is verified by our server, never before. Downgrades are handled by support.

Naira payments are made through Paystack, on its secure payment page or with a card you saved. The options available to you are shown on the payment page and depend on your billing currency.

Yes. EazyStock supports two-factor authentication (email code or an authenticator app), enforces role-based access and data isolation between businesses, keeps a full audit trail, and encrypts data in transit.

Yes. In Business Settings the owner can switch each reminder on or off (daily summary, low stock, sales, expenses, approvals, maintenance and more). Subscription and security alerts are always on. Business-plan alerts need a Business plan or above.

You get a 7-day grace period with full access, then the account moves to the Free plan. Extra businesses are locked, never deleted — all your data is preserved and comes back when you renew.

You can cancel any time. Cancelling stops further charges and your plan stays active until the end of the period you paid for, then your account moves to the Free plan and your data is kept. Payments already made are not refunded.

Use the Help Center for step-by-step guides, the Contact support chat button on the website or in the app, or the Contact page. Include what you were doing and, for payments, the payment reference. Never send your password or verification codes.

Sales are the value of what you sold, whether or not customers have paid. Your balance in Business Funds is only the cash and bank money you really hold. Unpaid sales, goods bought on credit, money you put in or take out, and damaged goods all make the two differ. Profit is a third figure. See the guide Sales, revenue, profit and balance.

Business Funds shows the cash and bank money you actually have. EazyStock records money that really moved - payments on sales, customer debt payments, supplier payments, expenses, salaries, refunds, and money you add or take out. The owner sets an opening balance once; EazyStock never guesses what you had before.

Only by what you actually pay. Goods are added to your stock in full either way. If you pay the supplier all of it now, your balance falls by that amount; if you pay part, only that part; if you pay nothing, your balance does not change and the supplier balance shows what you owe.

A supplier payment lowers your balance by the amount you pay and lowers what you owe that supplier. It is not an expense: the cost of the goods reaches your profit when you sell them.

Open Finance > Expenses, press New expense, then enter the amount, category, date and a note. An expense by a Manager or Owner counts at once; one by Staff waits for approval. Approved expenses lower your profit and are recorded as money going out in Business Funds.

It means more money is recorded going out than coming in - often an opening balance was never set or money received was not recorded. Cash accounts cannot be taken below zero, so EazyStock asks you to count the cash. Bank and mobile-money accounts can show as overdrawn, which is flagged but not blocked. A negative balance does not change your profit.

Unpaid and part-paid sales are linked to a customer, so the Customers page and the Debt & Credit report show who owes what. When a customer pays, open the sale and record the payment. You can also set credit limits for customers.

The business owner can fix a wrong stock entry from Goods Movement, or a product from its page, by reversing it, archiving it, or deleting it when nothing depends on it. You give a reason and confirm with a code emailed to you. Entries created by a sale cannot be changed this way - record a Return instead.

Use Returns & Refunds to take goods back from a customer. Resellable items return to stock, damaged items are recorded as a loss, and the original sale is never edited. Returns are approved by the business owner.

Open Reports and Finance in the menu. Managers and owners can see Profit & Loss, Cash Flow, Debt & Credit, Customer and Branch reports and more. Most can be filtered by date and branch and downloaded as CSV, Excel or PDF.

The EazyStock Android app uses the same account and business data as the website. Sign in with your email or Google, then sell, record goods in and out, handle returns, review approvals and check reports according to your role. Your subscription is managed outside the mobile app.

Open Billing, choose a plan and press Upgrade. You pay the difference after credit for the unused value of your current plan, choose how to pay and confirm. Your plan changes only after the payment is confirmed.

Yes, for Naira payments through Paystack. Add a card under Payment methods and choose a default. On the payment page you can pick the default card, another saved card, or a new one. EazyStock stores only the brand, last four digits and expiry, never the full number.

Yes. On the payment page choose a different saved card or enter a new card on the payment provider's secure page. To change which card renews automatically, set a different default.

With a saved default card and automatic renewal on, your plan renews on its renewal date. If a payment fails you are emailed and EazyStock tries again during the grace period. You can switch automatic renewal off any time, retry a payment, or use a different card.

Yes, until the end date. After cancelling you keep access to the end of the period; choose Keep Subscription before that date and your plan simply carries on, with no new payment.

Your plan does not change and you are not charged twice. For an automatic renewal you get an email with the reason and what happens next, and you keep full access during the 7-day grace period. You can retry, use another card, or add a new one. If a payment looks stuck, use Check payment status or contact support with the payment reference.

A pending payment was started but not finished. If it was never sent to your bank you have not been charged. You can continue it or cancel it from Billing. Your plan changes only when a payment is confirmed.

The owner adds people under Business > Members. They must already have an EazyStock account. Choose a role, and switch on Products & Stocks access if they need the goods pages. A Staff member can be limited to one branch. Removing someone deactivates them, so their history is kept.

Share your referral code. When someone you referred pays for a plan, you earn credit that reduces your future EazyStock invoices. It is not cash and cannot be withdrawn. The Partner Programme is a separate, application-only programme.

For new goods from a supplier use Record Supply (Goods & Inventory > Record Supply): one line per product with its cost, and the amount you paid. For a quick top-up use Quick Goods In on the product. Your own opening stock can be entered when you add a product or imported from a spreadsheet.

Every plan can export its data from Export My Data. On the Business plan and above you can connect your own Google Drive under Backup, back up on demand and switch on a daily automatic backup.